Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at pizzalucedelivery.digital (the "Site") or any services offered by Pizza Luce ("Company," "we," "us," or "our"). By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately discontinue use of our Site and services.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the pizzalucedelivery.digital website, placing an order, creating an account, or engaging with any of our digital platforms, you enter into a legally binding agreement with Pizza Luce. This Agreement applies to all visitors, users, customers, and others who access or use our services (collectively referred to as "Users" or "you").

Your continued use of our Site following any modifications to these Terms constitutes your acceptance of those changes. These Terms apply to all transactions conducted through our Site, including but not limited to food orders, account registrations, promotional participation, and any other interactions with our digital platforms.

If you are using our Site on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms, and in such cases, "you" refers to that entity. If you do not have such authority, you must not accept these Terms or use our services on behalf of such entity.

You must be at least eighteen (18) years of age to use our Site and services. By using the Site, you represent and warrant that you meet this age requirement. We reserve the right to request proof of age at any time.

2. Description of Services

Pizza Luce is a food service business operating within the United States, providing customers with the ability to browse menus, place food and beverage orders, and arrange for delivery or pickup services through our digital platform at pizzalucedelivery.digital. Our services include, but are not limited to:

• Online Food Ordering: Customers may browse our menu offerings, customize food items, and place orders for delivery or carry-out directly through our Site.
• Account Management: Users may create personal accounts to manage order history, saved addresses, payment preferences, and loyalty rewards.
• Promotional Offers: We may periodically offer discounts, coupons, limited-time deals, and loyalty programs accessible through the Site.
• Customer Support: We provide assistance with orders, complaints, and general inquiries through designated communication channels.
• Third-Party Integrations: Our platform may integrate with third-party payment processors, mapping services, and delivery partners to facilitate seamless order fulfillment.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Pizza Luce does not guarantee the continuous availability of the Site or any particular service feature. Menu items, prices, and availability are subject to change without notice and may vary depending on location and time of day.

Certain services may only be available in specific geographic areas within the United States. We make no representation that all services are available in all locations. Delivery availability is subject to coverage area restrictions and operational hours.

3. User Obligations and Account Responsibilities

As a condition of using our Site and services, you agree to comply with all applicable federal, state, and local laws and regulations of the United States. You further agree to the following obligations:

3.1 Account Registration

When creating an account on our platform, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. Pizza Luce is not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

3.2 Accurate Information

You agree to provide truthful and accurate information in all interactions with the Site, including order placements, contact details, delivery addresses, and payment information. Providing false or misleading information may result in order cancellation, account suspension, or termination.

3.3 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using our Site or services:

• Using the Site for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation in the United States;
• Attempting to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site;
• Transmitting any unsolicited or unauthorized advertising, promotional materials, spam, chain letters, or any other form of solicitation;
• Using automated software, bots, scrapers, crawlers, or other unauthorized means to access, collect, or mine data from our Site without express written permission;
• Impersonating any person or entity, or misrepresenting your affiliation with any person or entity;
• Engaging in any conduct that restricts or inhibits any other user from using or enjoying the Site;
• Uploading or transmitting viruses, malware, or any other malicious code that may affect the functionality of the Site;
• Attempting to reverse engineer, decompile, or disassemble any software contained on the Site;
• Circumventing, disabling, or otherwise interfering with security-related features of the Site;
• Placing fraudulent orders, submitting false chargebacks, or engaging in any form of payment fraud;
• Harassing, threatening, or intimidating Pizza Luce employees, contractors, or other users;
• Using the Site to collect personal information about other users without their consent;
• Reproducing, duplicating, copying, selling, or exploiting any portion of the Site for commercial purposes without our express written consent.

Violation of any prohibited activity may result in immediate termination of your account, cancellation of pending orders, and may subject you to civil or criminal liability under applicable United States law.

4. Ordering, Pricing, and Payment Terms

4.1 Order Placement

All orders placed through pizzalucedelivery.digital constitute an offer to purchase food products subject to our acceptance. We reserve the right to accept or decline any order at our sole discretion. An order confirmation sent to your registered email address or displayed on your screen represents our acceptance of your order, subject to payment authorization and product availability.

4.2 Pricing

All prices displayed on our Site are in United States Dollars (USD) and are subject to change without notice. Prices listed do not include applicable sales taxes, delivery fees, or service charges unless explicitly stated. Applicable taxes will be calculated and displayed at checkout based on your delivery address and the tax regulations of the relevant state and local jurisdiction.

4.3 Payment Authorization

By placing an order, you authorize Pizza Luce and its designated payment processors to charge your selected payment method for the total amount of your order, including food items, taxes, delivery fees, and any applicable service charges. We accept major credit and debit cards, and other payment methods as displayed on the Site.

4.4 Payment Security

All payment transactions are processed through secure, encrypted third-party payment gateways. Pizza Luce does not store full credit or debit card numbers on its servers. We employ industry-standard security measures to protect your financial information; however, no method of electronic transmission is completely secure, and we cannot guarantee absolute security.

4.5 Cancellations and Refunds

Once an order has been accepted and preparation has begun, cancellations may not be possible. Refund eligibility is assessed on a case-by-case basis. If you experience an issue with your order, including incorrect items, quality concerns, or delivery failures, you must contact us within twenty-four (24) hours of the expected delivery or pickup time at [email protected]. Refunds, credits, or replacements are issued at our sole discretion.

4.6 Promotional Codes and Discounts

Promotional codes, discount vouchers, and special offers are subject to individual terms and conditions. They may not be combined with other offers unless expressly stated. Pizza Luce reserves the right to invalidate any promotional code that is used fraudulently or in violation of applicable terms.

5. Intellectual Property Rights

All content on the pizzalucedelivery.digital website, including but not limited to text, graphics, logos, images, photographs, audio and video clips, digital downloads, software, data compilations, and the overall design and layout of the Site ("Content"), is the exclusive property of Pizza Luce or its content suppliers and is protected by United States copyright, trademark, trade dress, and other intellectual property laws, as well as applicable international conventions and treaties.

The Pizza Luce name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Pizza Luce. You may not use any of these marks without our prior written consent. All other trademarks not owned by Pizza Luce that appear on this Site are the property of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for the purpose of placing orders and using our services for personal, non-commercial use. This license does not include:

• The right to modify, copy, reproduce, republish, upload, post, transmit, or distribute any Content for any commercial purpose;
• The right to scrape, frame, or mirror any portion of the Site without express written permission;
• The right to use data mining, robots, or similar data gathering tools;
• The right to create derivative works based on any Content without explicit written authorization.

Any unauthorized use of the Content or Site immediately terminates the limited license granted herein and may constitute an infringement of our intellectual property rights, subjecting you to civil and criminal liability under applicable United States law, including but not limited to the Copyright Act (17 U.S.C. § 101 et seq.).

6. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Luce. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly encourage you to review the terms of service and privacy policies of any third-party site you visit.

Pizza Luce is not responsible for any loss or damage incurred as a result of your dealings with third-party sites, services, or merchants. The inclusion of any link on our Site does not imply endorsement, approval, or recommendation by Pizza Luce of the linked site or any association with its operators.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR SITE AND ALL CONTENT, SERVICES, AND PRODUCTS PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PIZZA LUCE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE SITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL MECHANISMS.

Food products are prepared in facilities that handle common allergens including but not limited to wheat, dairy, eggs, tree nuts, peanuts, soy, fish, and shellfish. Pizza Luce makes no warranty that any menu item is allergen-free. Customers with food allergies or dietary restrictions are solely responsible for verifying product ingredients and suitability before ordering. We strongly recommend contacting us directly before placing an order if you have severe food allergies.

The foregoing disclaimers apply to the fullest extent permitted by law in the State of Minnesota and the United States of America. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you to the full extent stated.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA LUCE, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OUR SERVICES;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SITE;
• BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED THROUGH OUR SITE BY ANY THIRD PARTY;
• ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SITE.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA LUCE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations of liability set forth in this Section reflect a fair allocation of risk between you and Pizza Luce and are a fundamental element of the basis of the bargain between you and Pizza Luce. These limitations shall apply even if Pizza Luce has been advised of the possibility of such damages.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Luce and its owners, officers, directors, employees, agents, contractors, partners, suppliers, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, attorney's fees and court costs) arising out of or related to:

• Your use of and access to the Site and services;
• Your violation of any term or provision of these Terms of Service;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Your violation of any third-party rights, including without limitation any intellectual property, privacy, or proprietary rights;
• Any content or information you submit, post, or transmit through the Site;
• Your fraudulent, negligent, or wrongful conduct in connection with your use of the Site;
• Any claim that your use of the Site caused damage to a third party.

This indemnification obligation shall survive the termination or expiration of these Terms and your discontinuation of use of our services. Pizza Luce reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with Pizza Luce in asserting any available defenses.

10. Privacy and Data Protection

Your use of our Site and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and disclose your personal information in connection with your use of the Site. By using our Site, you consent to the data practices described in our Privacy Policy.

To the extent applicable, we comply with relevant United States privacy laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts or practices, and applicable state privacy regulations. Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), which are addressed in our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of Minnesota, without regard to its conflict of law principles or choice of law rules that would require the application of the laws of another jurisdiction.

Any legal action, proceeding, or litigation arising out of or related to these Terms, your use of the Site, or any services provided by Pizza Luce that is not subject to arbitration as described below shall be brought exclusively in the state or federal courts located within the State of Minnesota, United States of America. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms or the use of our services must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact Pizza Luce in writing at [email protected] and provide a detailed description of your complaint or dispute, the specific relief sought, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within this period, either party may proceed to formal dispute resolution.

12.2 Binding Arbitration

Except as set forth below, you and Pizza Luce agree that any dispute, controversy, or claim arising out of or related to these Terms, any breach thereof, or your use of our services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall take place in Minnesota, United States, and shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND PIZZA LUCE EXPRESSLY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. Unless both parties agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

12.4 Exceptions to Arbitration

Notwithstanding the arbitration agreement above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights.

12.5 Opt-Out Right

You have the right to opt out of binding arbitration by sending written notice of your decision to opt out to [email protected] within thirty (30) days of first becoming subject to this arbitration agreement. Your notice must include your name, mailing address, and a clear statement that you want to opt out of this arbitration agreement.

13. Term and Termination

These Terms of Service are effective as of the date you first access or use our Site and shall remain in full force and effect for as long as you continue to use our services or maintain an account with us.

13.1 Termination by You

You may terminate your account and your use of our services at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations or liabilities that arose prior to the termination date.

13.2 Termination by Pizza Luce

Pizza Luce reserves the right to suspend, restrict, or terminate your account and access to our services, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Engagement in fraudulent, abusive, or illegal activity;
• Conduct that is harmful to other users, third parties, or our business interests;
• Extended periods of account inactivity;
• Technical, operational, or business reasons at our sole discretion.

13.3 Effect of Termination

Upon termination of your account or access to our services, your right to use the Site and any associated content immediately ceases. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, indemnification, and dispute resolution provisions.

14. Changes to Terms of Service

Pizza Luce reserves the right to modify, update, or replace these Terms of Service at any time in its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also notify you of significant changes via email to the address associated with your account or by posting a prominent notice on our Site.

Your continued use of the pizzalucedelivery.digital website or our services after any modifications to these Terms become effective constitutes your binding acceptance of those revised Terms. If you do not agree to the revised Terms, you must immediately discontinue use of the Site and all associated services and, if applicable, close your account.

It is your responsibility to review these Terms periodically. Pizza Luce recommends that you check this page regularly to stay informed of any updates. We will maintain prior versions of these Terms for your reference upon request.

15. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or contrary to applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or, if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of the severed provision.

The failure of Pizza Luce to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless specifically acknowledged and agreed to in writing by an authorized representative of Pizza Luce. No waiver of any breach or default of these Terms shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Pizza Luce on the Site, constitute the entire agreement between you and Pizza Luce with respect to your use of the Site and services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written, between the parties concerning the subject matter herein.

These Terms may not be modified or amended by you except in a writing signed by an authorized representative of Pizza Luce. No course of dealing or trade usage shall modify or supplement any term of this Agreement. Headings used in these Terms are for reference purposes only and do not affect the interpretation of these Terms.

17. Electronic Communications and Consent

By using our Site and creating an account, you consent to receive electronic communications from Pizza Luce, including emails, notifications, and other messages related to your account and orders. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

If you wish to opt out of marketing emails, you may do so by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected]. Please note that transactional emails related to your orders and account will still be sent regardless of your marketing preference settings.

18. Force Majeure

Pizza Luce shall not be liable for any failure or delay in performance of its obligations under these Terms that is caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, war, civil unrest, strikes, labor disputes, power outages, internet or telecommunications failures, extreme weather events, or any other event constituting force majeure. In such events, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as quickly as practicable.

19. Accessibility

Pizza Luce is committed to making our Site accessible to individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 and applicable accessibility requirements under the Americans with Disabilities Act (ADA). If you experience any difficulty accessing any portion of our Site, please contact us at [email protected] so that we may assist you and work to improve our accessibility.

20. Contact Information

If you have any questions, concerns, comments, or complaints regarding these Terms of Service or any aspect of your experience with Pizza Luce, please do not hesitate to contact us using the information below. Our team will make every effort to respond to your inquiry in a timely and professional manner.

These Terms of Service were last reviewed and updated on July 18, 2026. Pizza Luce reserves all rights not expressly granted herein.